New Executives Must Pause Before Touching Company’s Culture

New executives embark on their leadership journey, they must take the time to assess the existing culture of the organization. Assessing the company’s culture and organizational model helps new executives determine whether change is necessary and how best to approach it.

Organizations can be classified into three broad categories: mechanistic, organic, and anthropological. Understanding these models is crucial for new executives to align their leadership approach with the prevailing organizational culture.

In mechanistic organizations, where leaders hold immediate authority, reactive change can be effective. This approach involves fast-paced, top-down decision-making and implementation. By applying reactive change with care, executives gain the ability to swiftly address areas of improvement and ensure the organization remains competitive.

However, in organic or anthropological organizations, reactive change is met with resistance. Mandating change from the top-down can undermine employee morale and hinder progress. In these cases, new executives must build credibility and trust before implementing change.

By utilizing “soft power” strategies, such as respecting the existing culture, engaging with informal leaders, and gradually introducing incremental changes, executives can lay the foundation for successful proactive change. By taking a patient and inclusive approach, executives gain the opportunity to harness the collective wisdom and enthusiasm of employees, leading to sustainable and meaningful transformations.

To assist new executives in their journey of cultural integration situational awareness is the key, starting with assessing the corporate culture: By gaining a comprehensive understanding of the existing culture, executives can identify strengths and areas for improvement. This assessment allows them
to determine if and how the culture needs to change to align with the company’s future goals. Executives gain insights into the organizational dynamics and challenges they may face.

Assess the organizational model: Identifying the prevailing organizational model—mechanistic, organic, or anthropological—enables executives to align their leadership style accordingly. This understanding empowers executives to leverage the strengths of the organizational model and navigate its unique challenges effectively.

Start with the appropriate leadership model: Adapting leadership approaches to match the organizational model allows executives to gain credibility and build trust with employees. By starting with an appropriate leadership model, executives gain the ability to establish strong leadership foundations and effectively communicate their vision for change.

Look for soft-power change opportunities: By identifying areas of flexibility within the culture, executives can leverage bottom-up change strategies. This approach empowers employees to be active participants in the change process, fostering a sense of ownership and commitment. Executives gain the opportunity to tap into the collective intelligence and creativity of employees, leading to innovative solutions and sustainable change.

Apply reactive change with care: In situations where the culture is rigid or deeply entrenched, reactive change may be necessary. However, executives must exercise caution to avoid a heavy-handed approach that could disrupt the organization. By applying reactive change with care, executives can address urgent needs while minimizing resistance and maintaining employee morale.

Work with the informal leaders: Engaging with informal leaders within the organization is key to gaining support and buy-in for change initiatives. By working collaboratively with these influential individuals, executives gain advocates who can help champion the change and mobilize employees toward a shared vision.

Communicate effectively: Open and transparent communication is vital for successful cultural integration. By fostering a culture of communication and involving employees in the change process through feedback mechanisms, executives gain valuable insights and create a sense of ownership among employees. Effective communication builds trust and facilitates the alignment of individual efforts with organizational goals.

Preserve the culture: While change is essential, it is equally important to honor the company’s legacy and celebrate its past successes. By preserving the core values and traditions that define the culture, executives gain the ability to create a sense of continuity and stability. This approach ensures that change efforts are rooted in the organization’s heritage and build upon its strengths.

Turn the culture into a competitive advantage: By leveraging the unique aspects of the company’s culture, executives can differentiate the organization in the marketplace. By aligning the culture with business practices, customer experiences, and brand identity, executives gain the ability to create a distinct competitive advantage. This alignment allows the organization to attract and retain top talent and establish a unique position in the industry.

Design and document the cultural project: Clearly articulating the desired outcomes of the cultural transformation is crucial. By developing a written plan that captures the vision, goals, and strategies, executives gain a constant guide for decision-making and prioritization. This document ensures alignment and provides a reference point for ongoing evaluation and adjustments.

As new executives assume leadership roles, understanding and navigating organizational culture are critical for success. By assessing the existing culture, aligning leadership strategies with the organizational model, and employing effective change management approaches, new executives can navigate cultural complexities and drive transformative change. By embracing the power of culture, organizations can position themselves for sustainable success in an ever-evolving business landscape.

By Karun Varma

As the India lead for Office Business at DLF, I am leading the leasing domain and expansion plans for DLF’s office assets. Currently with a span of over 40 million sq.ft. and growing, this portfolio represents tenants that list in the Fortune 500 global companies. At DLF, we prioritize tenancy services, underpinned by rigorous measures and processes, affirming our status as an unmatched leader in the industry. My goal is to grow the portfolio and continuously improve our service levels. With over 25 years in the services sector and a significant tenure in property consulting, my journey has been marked by stints at renowned firms like Jones Lang LaSalle and Cushman and Wakefield (formerly DTZ). My tenure at JLL and C&W was characterized by consolidation and growth across various service lines, particularly in South India region. My passion lies in driving business growth and enhancing client experience.

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